One of the more challenging jobs in customer service this involves reaching out to clients who have unpaid bills, invoices, loan instalments or any other outstanding payments. Collections agents are responsible for creating lists of debtors and organising them based on how severe the matter is, getting in touch with customers and discussing how the debts may be collected, locate unresponsive customers using credit bureau information, perform background checks, etc.
A work from home job can be any position that does not require you to be in an office. There a wide range of work from home jobs. Some companies offer opportunities for employees in traditional roles to work remotely for all or some of their workweek. These jobs often use technology for meetings, assignments, and collaboration. This practice is called telecommuting. Other work from home opportunities may include jobs such as customer service representatives for which companies will hire remote workers, or part-time virtual assistants to manage work which does not require a physical presence in the office.