One of the more challenging jobs in customer service this involves reaching out to clients who have unpaid bills, invoices, loan instalments or any other outstanding payments. Collections agents are responsible for creating lists of debtors and organising them based on how severe the matter is, getting in touch with customers and discussing how the debts may be collected, locate unresponsive customers using credit bureau information, perform background checks, etc.
In short, consulting usually means providing others with expert advice. Therefore, to succeed as a consultant, you often need to have a degree or some other type of professional certification from a professional body in the field of your choice. To offer your services, you can use some of the freelancer websites mentioned in the ‘Writing’ section or set up your own. Below we list the most common types of consulting services.
In this increasingly digital world, there has never been a better time to work from home. At-home jobs are a great work alternative, whether you are struggling to secure a local gig, need to stay home for your own health or to care for a loved one, or simply don't relish the thought of hustling to a workplace every day. More than 40 million Americans work remotely, according to the advocacy group Telework Coalition, even if it's just a part-time side hustle to supplement their income. And as the economy improves, more companies will be looking for additional staff to telecommute. For remote jobs, you'll need a computer and an Internet connection, some basic skills, and a can-do attitude. Click through this list of employment areas that are booming right now, plus find even more ways to make money from home.
Do you know the ins and outs of search engines and have skills in platforms like Google Analytics? The owners of a lot of smaller companies don't realize how much of an impact search engine optimization (SEO) can have on their business. Educate those business owners on the power of SEO to help transform their websites into a more SEO-friendly property. Use your skills to show business owners how to read and use their analytics data the right way, and how to properly use keywords and structure content to get more traffic.
Sure, there are plenty of businesses offering social media consulting services, but you can stand out from the crowd by focusing primarily on networks that are still gathering steam with businesses. Facebook and Twitter are still the top networks, but businesses tend to struggle the most with more visual platforms like Instagram, Pinterest, Tumblr and Snapchat. All of these platforms have huge audiences, but many businesses don't realize how big they really are, how effective they can be and how to make them work for their niche. Snapchat has more than 158 million users per day, according to Business Insider. Instagram has more than 500 million daily active users, according to Statista, and Pinterest has more than 200 million.
Writing effective and grammatically correct resumes and cover letters is a struggle for many professionals. These type of writing services includes an analysis where clients are given guidance to determine their objectives, and define the skill set needed to achieve them. After that, the next step is selecting an appropriate format and choosing vocabulary which will appeal to a potential employer, without making the applicant sound arrogant and “too good to be true”. A good resume or cover letter needs to highlight an individual’s skills, be relevant to the position applied for and have a positive tone.
Something else I recommend is taking the free 7-lesson mini-course on general transcription offered by Janet Shaughnessy of Transcribe Anywhere. This will help you to understand if you're a good fit for a transcription career, what you can potentially earn, and also where to get started. Janet also has free legal transcription mini-course if you're more interested in going that route.